Shipping and Return Policy

Thank you for shopping with AS Enterprises! We are committed to providing a seamless and reliable shopping experience. Please review our Shipping and Return Policy to understand how we handle shipping, returns, and exchanges.

Shipping Policy

1. Order Processing Time

Orders are processed within 1-2 business days (Monday to Saturday , excluding holidays).
Orders placed after 5:00 PM (local time) will be processed the following business day.
You will receive an WhatsApp confirmation message when your order is placed and another when it has shipped, including tracking information.

2. Shipping Methods and Delivery Times

Standard Shipping: Estimated delivery within 3-4 business days (Domestic).
Expedited Shipping: Estimated delivery within 2-3 business days (Domestic).

3. Shipping Costs

Shipping costs are calculated at checkout based on the destination, size, and weight of your order.
We offer free standard shipping on orders over 5000/-.

4. Tracking Your Order

After your order has been shipped, you will receive a tracking number via WhatsApp.
You can track your order via the shipping carrier’s website using the tracking number.
If you experience any issues with tracking, feel free to contact our customer service team for assistance.

5. Missing or Damaged Items

If you receive a damaged item or if something is missing from your order, please contact us within 2 days of receiving your order. We will assist you with a replacement or refund.
In the event of a lost package, please reach out to us, and we will work with the carrier to investigate the issue.

Return Policy

We want you to be completely satisfied with your purchase. If you're not satisfied, our return process is simple:

1. Eligibility for Returns

We accept returns within 2 days from the date of purchase for most products, provided the item is unused, undamaged, and in its original packaging.
Non-returnable items: such as Ink Cartridge.

2. How to Initiate a Return

To start a return, please contact our customer service team at asenterprises9936@gmail.com or +91-7887263365. Include your Tax Invoice no. and details about the item(s) you wish to return.
Our team will provide you with a Return Authorization Number (RAN) and instructions on how to send your item back.

3. Return Shipping Costs

Customers are responsible for return shipping costs, unless the item is defective or we made an error with your order.
We recommend using a trackable shipping service for returns, as we cannot guarantee that we will receive your returned item.

4. Refunds and Exchanges

Once your return is received and inspected, we will process your refund to the original payment method within 5-7 business days. Please note that it may take additional time for the refund to appear on your bank statement.
If you would like to exchange an item, please contact us, and we will help facilitate the exchange based on availability.

5. Items Not Eligible for Return